Last Updated: 31-03-2026

1. Cancellation Policy

• Orders/services can be canceled within 4 hours of purchase
• Once work has started, cancellation may not be allowed

2. Refund Policy

Refunds are applicable only if:

• Service has not been initiated
• There is a failure in delivering agreed service

Non-refundable cases:

• Completed milestones
• Custom development work already delivered

3. Refund Timeline

• Approved refunds will be processed within 5–10 business days
• Amount will be credited to the original payment method

4. Contact for Refunds

Email: idea@pufflesoft.com

🚚 Shipping / Delivery Policy 

Service Delivery Policy

Since we provide digital/software services:

• Delivery is done electronically via:
  • Email
  • Client dashboard
  • Cloud repository

Delivery Timeline

• Depends on project scope